Privacy policy

1. Information We Collect

We collect personal information when you make a reservation or interact with our services. This may include:

• Personal Details: Name, contact information (email, phone number), address, and payment details.
• Reservation Details: Dates of stay, preferences, and special requests.
• Usage Data: Information about how you use our website or services, including IP address, device information, and browsing activity.

2. How We Use Your Information
We use the information we collect to:

• Process and manage reservations.
• Communicate with you regarding your booking, requests, or any changes to your reservation.
• Improve our services and enhance your guest experience.
• Send promotional offers and updates (with your consent).
• Comply with legal obligations and protect our rights.

3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With third-party service providers who help us manage bookings, payments, or marketing.
• As required by law, such as to comply with legal processes or regulatory obligations.
• With business partners, in the case of joint promotions or services, where you have given consent.

4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

5. Security of Your Information
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights
You have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your personal data, subject to applicable legal restrictions.
• Withdraw your consent to marketing communications at any time.
• Object to the processing of your data under certain circumstances.

To exercise these rights, please contact us at [contact information].

7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve the functionality of our website and provide a better user experience. You can control cookie settings through your browser, but please note that disabling cookies may affect the website’s performance.

8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:
Pimdara Hotel
pimdarahotel@gmail.com
+66974461944
69/5, Moo 5, Soi 24, Raksakchamul Road, Thachang, Mueng, Chanthaburi, Thailand, 22000

This Privacy Policy was last updated on 11/11/2024.